FAQ's

What do you sell?

We offer a curated collections of Tarnish Free, Earrings, Necklaces, Rings, Bracelets, Heirlooms, Everyday Alba & Opal designed for everyday wear and special moments.

How can I place an order?

To place an order, simply browse our online store, add items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information. If you encounter any issues, our customer support team is ready to assist.

What payment methods do you accept?

We accept various payment methods, including Afterpay/Shop Pay cards and klarna. Your payment information is processed securely to ensure your privacy.

Can I return or exchange items?

We understand that preferences can change. Please refer to our "Returns and Refunds" policy on our website for detailed information on the process, including any conditions and timeframes.

How can I stay updated on new arrivals and promotions?

Stay connected with us through our social media channels and subscribe to our newsletter. This way, you'll be the first to know about new arrivals, exclusive promotions, and any exciting updates from Alba & Opal.

Can I contact customer support for assistance?

Absolutely! Our customer support team is here to help. You can reach us through the "Contact Us" page on our website or email us at info@albaopal.com. We strive to respond promptly to ensure you have the best shopping experience.